Faq Sections

FAQs

How long will shipping take?

Shipping time always varies. However as a guideline these are the average shipping times:

UK: 10-14 days

Europe: 10-14 days

Australia: 2-3 weeks

Japan: 2-3 weeks

Hong Kong: 2-3 weeks

USA: 1-2 weeks

Will my clock come assembled and ready?

Yes, when you receive the clock it will be fully functional. However, there are 2 things you should have on your own, whether you are an international customer or not:

• wall plug 12V 1A DC regulated power adaptor

• fully assembled clock

• instruction

• gift box

Are the tubes on the clock removable and/or replaceable?

They are soldered on, so we can replace it for you or send you a new tube for replacement.

Some our nixie clocks have a socketed tubes, so it is very easy to replace.